Question 1

I'm a beginner - are these classes for me?

Accepted Answer

Absolutely! Every class breaks down the basics like blending, shading, and light source in a clear, easy-to-follow way—no need to start with a specific one, just choose what inspires you! Our newer classes are especially beginner-friendly as I’ve refined my teaching to suit all levels.

Remember, feeling challenged is a good thing—it means you’re learning and growing! Focus on progress, not perfection, and don’t forget you’ve got free private tutoring included if you ever need help. Let’s build your confidence together! 💛

Question 2

Why is the monthly class a subscription? Can I do just one class?

Accepted Answer

Yes! There are no lock-ins—you can do as many or as few classes as you like simply by cancelling when you wish.

Running this as a monthly membership helps me create in-depth, technique-rich lessons based on what you want to learn. These classes take me about 150 hours each to create! Your support means I can continue designing these classes for you and keep them packed with value.

Cancel anytime via PayPal (just not between the 10–15th while the classes are being sent). And as a little thank you, if you stay on the following month, you’ll receive a free $20 bonus class chosen by our members! 💛

Question 3

I just joined up. Where is my class?

Accepted Answer

Our classes are always sent manually. I live in Australia so please ask to allow up to 12 hours delivery in case of timezone differences, however I do try to get these sent asap to you.

If you cannot locate your class email inbox, please check your Spam and Deleted folders on your email provider website (please do not check using a mail app like Apple Mail). You can search for alyce@kitandclowder.com (alyce@kitandclowder.com)

Still having troubles? Please get in touch!

Question 4

I don't understand my PayPal invoice/payment page

Accepted Answer

When you sign up you will receive two emails - one is the receipt, and one confirms your subscription. This is not two payments at once but just two emails to confirm.

Our class prices are all listed in Australian dollars, however PayPal will automatically convert this to your local currency upon payment. When you purchase, you will be purchasing the pictured class on the sign up page.
 
Our classes are always released on the 15th of the month. Your initial payment will be purchasing the pictured class on the sign up page, with your next class coming on the next 15th. The invoice will tell you how many days until the next class release (this is shown as a "trial period") and then you will see it is monthly payments from there. If you are joining the class very close to the 15th, this is why it may show only a few days until your next payment as the next class will be released soon. 
 
There are no commitments to take the monthly class - If you don't wish to continue, you can cancel ()via Paypal. Cancellations will not be accepted between 10-15th as this is when the classes and bonus offer are sent.

Question 5

What are the benefits of staying on as a member?

Accepted Answer

Our monthly classes are only possible thanks to our amazing members—so as a thank you, you’ll receive a free bonus class every single month, valued at $20! You’ll even get to vote on the topic, so you’re always learning what excites you most. Each bonus includes digital stamps and full tutorials for both markers and pencils.

That means you’re getting Buy 1, Get 1 Free classes every month—plus unlimited private tutoring and feedback, available 7 days a week to help you feel confident with your colouring anytime.
Being a member also encourages you to try new techniques you might have skipped otherwise—helping you grow your skills faster and more fully, while staying gently challenged in a supportive space.
 
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Question 6

When is each class released?

Accepted Answer

Monthly classes are always released on the 15th of the month at 9pm AEST Brisbane, Australia time and the bonus class is released on the 10th.

Question 7

Is there a time limit to completing my classes?

Accepted Answer

No! Your classes will never expire and you will be able to complete them whenever you like.

Question 8

Can I download my classes?

Accepted Answer

Absolutely! Both the video and step by step print tutorials will be fully downloadable for you so you can access forever. For more information on how to do this on any device, please view the TROUBLESHOOTING button in your class email.

Question 9

What brands of markers and pencils are used?

Accepted Answer

You can use any brand of marker or pencil with our classes, but I've included some colour blends of popular brands to help you get started! You definitely don't need a full collection to join in with our classes as we are breaking down the fundamentals of the techniques rather than the class just being a follow along. For example, you could easily swap a pink dress to orange and the techniques will remain the same. All that will change is the finished colour hue. We've had many people do the classes before with even just one colour blend so please don't ever let supplies hold you back from learning or joining in. More supplies are only helpful if you know how to use them! :) 
 
Brands included:
(markers) Copic, Spectrum Noir, Promarker, Ohuhu
(pencils) Polychromos, Prismacolor, Lyra Rembrandt, Derwent Colorsoft + Artist, Caran D'Ache Luminance, Spectrum Noir.
 
You'll receive a table in the class booklet to help you with recording colour blends if yours differ from mine and if you need help with colour selection then please take advantage of the free private tutoring available with your classes.

Question 10

Can I share the classes?

Accepted Answer

Sorry, no. When you purchase a class you are purchasing an individual license to watch and download for your own personal use. Each class is specifically allocated to your account and your ip address will be logged to ensure no illegal downloading. Downloading to multiple devices is ok; please contact me at alyce@kitandclowder.com if you have any concerns.

Question 11

Will I receive feedback on my colouring?

Accepted Answer

Absolutely! When you purchase a class at Kit and Clowder you are not in this yourself - you are here to learn and I am right here with you to help along the way. I am available to help with personal, private feedback on your colouring any time you need via Messenger on Facebook, Skype, or email at alyce@kitandclowder.com. Please note that if you choose to share your colouring in our facebook group, this is not counted for feedback and is more for encouragement and support. I always like to keep tutoring and feedback private between us so you don't have to discuss in front of other members.

Question 12

Will I get to see each month's class before it's release?

Accepted Answer

No... it’s a surprise! :) I will always try my best to deliver a really exciting class packed full of new techniques for you with my favourite images so hopefully you will enjoy them each month :) The key to learning as fast as possible is challenging ourselves to try those techniques and images that we may not usually pick ourselves. This is what gets us out of our comfort zone, growing our colouring the fastest and most comprehensively. Because of this, I don't like to give out previews as I feel choosing your projects hinders your ability to learn holistically.

Question 13

If I don't like the class or image, can I get a refund?"

Accepted Answer

Sorry, no... but I promise even if the stamp isn’t your usual flair or if you are a bit scared or unmotivated by the design that if you give it a go you will learn something new which always enhances us as colourists :) With our Monthly Colouring Classes, the actual image and colours used are just a means to learning techniques. When we start deciding to pick and choose what to learn based on looks only we lose our ability to really challenge ourselves and grow fully with our colouring ❤️Take control of your learning and make the most of your opportunities to help you grow by customising your lessons to suit you. If you would like help with this, our classes all come with free private tutoring so reach out anytime at all.
 
For example, you can see below that both images have used the same techniques from the one class to show how they can be easily adapted and learned on your favourite stamps. 
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I’d always love to hear your suggestions though if there is something you would particularly love to see for a month! Please email alyce@kitandclowder.com

Question 14

Do I get the image with the class?

Accepted Answer

Yes! Current monthly class projects come with free images for you :)

Older classes in the store may not come with the image included as I used to work with different artists for each class. Please note that this will be noted in the class inclusions.

Question 15

Do I have to be good on a computer to do an online class?

Accepted Answer

The class will be delivered just like a newsletter email... very easy to navigate and everything clearly signed. You don’t have to be a computer whizz to use this class! But if you get stuck please email alyce@kitandclowder.com any time for help with technology aspects and we can arrange a chat or video chat to go through every aspect to help you feel confident.

Question 16

Cancelling my classes

Accepted Answer

PAYMENT TERMS: 
​Flexible Monthly Classes – No Minimum Sign-Ups!
 • New classes release on the 15th of each month (9 PM AEST), bonus classes on the 10th.
 • Sign up today to receive the class pictured on this page. Your next class will arrive on the 15th.
 • BONUS FREEBIE: Stay enrolled for next month and receive a FREE $20 class as a thank you! (Details here).(https://www.kitandclowder.com/vote) Please note if you cancel your classes, you would forfeit that month's bonus.
 • Lifetime access—learn at your own pace.
​
Billing & Cancellations
 • Cancel easily anytime through PayPal—no lock-in period. do as many or few (even one) classes as you like. To do one, simply cancel after sign up.
 • Cancellations are paused from the 10th–15th while new classes are being sent, also for new members joining during this period.
 • Payments are billed monthly from your sign-up date (e.g. if you join on Aug 18, future payments process on the 18th).
 • New classes are released on the 15th, so you may sometimes receive a class before that month’s payment is processed.
 • All classes received must be paid for (if you cancel before your billing date, a final invoice will be issued). Please note that once you have received the classes, it is your contractual obligation to finalise payment for these, regardless of if the auto pay has gone through as you then own these products. Thank you for understanding.

Thank you for supporting my small handmade business especially during this hard time  :) If you have questions please contact me!()

Easily cancel via paypal:
To cancel your subscription please do this on the paypal website: 
1. Log in to your PayPal account.
2. Click Profile near the top of the page. (some versions of paypal require you to click the Gear icon first and then select Profile)
3. Click Payments
4. Click Manage Automatic Payments
5. Click the name of the subscription you wish to cancel.
6. Click Remove paypal as payment method. You may need to scroll down to the bottom of the page for this button.

PLEASE ALLOW TIME FOR LOADING